General Terms & Conditions

This site is owned and operated by Easy Tropicals Ltd. ("Easy Tropicals", "we" or "us"). Registered number 5256847 (England and Wales). If you want to ask us any questions of have general comments about our website, please email us at help at easytropicals.com (Please use @ symbol) or call us on 01270 618124.

Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to Easy Tropicals except where otherwise stated. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Easy Tropicals. You may not modify, distribute or re-post anything on this website for any purpose.

Accuracy of Content

Easy Tropicals has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices displayed are ex-nursery and exclude delivery. Dimensions of plants given are approximate only and unless stated otherwise include pot height. To the extent permitted by applicable law, Easy Tropicals disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Easy Tropicals shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Damage to your Computer

Easy Tropicals makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. We shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Availability

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available and may suggest similar alternatives. As some plants can travel great distances, we cannot guarantee availablility for a month stated on this website. For example if we state that plants are arriving from the USA in March and we then have supply problems, we can in no way be liable if they arrive late or fail to arrive to us. In this case a full refund or replacement will be offered. No interest will be payable for pre-order payments that we need to refund. You are under no obligation to accept any offered alternatives.

Ordering Errors

You are able to correct errors on your order up to the point at which you click on "Order Now" on the final page of our ordering process.

Delivery Information - See Delivery Section

Privacy Policy

Your privacy is important to us. We will only use the information that you supply to us to process your order and to provide you with the best possible service. We would like to keep you informed of any special offers that we may have but should you not wish to receive these, simply let us know and we will remove your details.

Your information will not be shared with any third parties except to provide the delivery company with your name, address and phone number if supplied.

If you wish to check the information that we hold about you, you can email us for a prompt reply.

Cancellation Rights

Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. If you return the plants in good condition, we will refund the amount paid less carrier costs immediately.

Substitution

If we do not have the items that you order available, we will email you as soon as possible to offer similar alternatives. You are under no obligation to accept this offer.

Changes to Legal Notices

We reserve the right to change these terms & conditions from time to time and you should read them each time before ordering.

Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to Easy Tropicals except where otherwise stated. For example some of the pictures for seeds are used with permission from Supreme Seed who process our seed orders. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Easy Tropicals. You may not modify, distribute or re-post anything on this website for any purpose.

Use of this Website from outside the UK

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom & EU countries.

Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

All plants sent outside the UK will not be covered for loss or damage in transit. By ordering you are accepting full responsibility for their transport and any import laws & regulations applying in your own country,  

Law, Jurisdiction and Language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

These terms and conditions do not affect your legal rights.

Thank you.

Easy Tropicals - Tropical Plants, Tree Ferns, Bananas, Palm Trees & Other Exotic Plants.